Alight Easy 1-Click Apply. Full-time $12.50 an hour. Disabled Person, Inc. In addition to a base salary, this position may be bonus eligible. Find out if you meet the requirements! With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. This position supports Alight s benefits administration and HR BPO platform businesses. at Alight Solutions. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. * Express yourself in an open and honest manner Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Type: Full Time Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. We reward continuous improvement and encourage you to own your own development. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Ten paid holidays per calendar year (8 fixed and 2 floating). For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Training will begin for this class on Monday, May 1st The estimated base pay is $36,558 per year. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Customer Care Representative Resume Examples. Find out if you meet the requirements! Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. At Alight Solutions, we are reimaging how people and organizations thrive. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Help make it more accurate by adding yours. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. View similar Customer Service / Guest Services jobs below. View Job description, benefits and responsibilities. Help us reimagine how people and organizations thrive! Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! DISCLAIMER: Knowing our products inside and out so that you can . Mid Level Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Alight Solutions Easy 1-Click Apply. READ MORE Important information: * Excellent communication & collaboration skills with strong ability to empathize with customers Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Work-Life Balance The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. 88 followers . A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Cons You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Apply online instantly. Know Your Worth. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Insurance Health insurance View Job description, benefits and responsibilities. Join our team. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. We want you to join our company with 25 years of industry experience. Learn more at . Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) This role requires that qualified candidates must reside in one of the following states: * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". We reward continuous improvement and encourage you to own your own development. It is a very convenient Job I have ever worked. You have Meet Alight Customer Care Watch on Why Alight? Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Stay updated on our new opportunitiesJoin our. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language We want towelcome you to learn more aboutAlight and our Customer Care team. You will be notified during the hiring process which checks are required by the position. Our people are our greatest assets at Alight Solutions because People Matter! At Alight, we believe a company's success starts with its people. Carry out monitoring visits to verify information provided by . Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. View Job description, benefits and responsibilities. If so, you've come to the right place. Additional pay could include bonus, stock, commission, profit sharing or tips. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. 26 Alight Customer Care Representative jobs available on Indeed.com. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. See office directory Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Esto te describe? Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Pros. Be Real with Alight and help us re-imagine how people and organizations thrive. Are you interested in helping us shape the future of work and life for organizations, people and their families? * Create and update employee files in database, as authorized. Accurately documenting all conversations and actions taken on each interaction. The mission of our customer care teams exemplifies the need for humanunderstanding. You will be notified during the hiring process which checks are required by the position. We promote healthy lifestyles and flexible work arrangements for our employees. Take the first step today by joining our talent community. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Quick Apply. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . 2023 * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Our story starts with a simple universal truth: Every business is a people business. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Copyright 2023 Grabjobs Pte.Ltd. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. * Able to work independently and to adapt to a rapidly changing environment