The hotel also offers a modern American restaurant, bar and lounge on a terrace, and room service. Great, Dear MaltedMilkball, Thank you for taking the time to share your review! This 4-star hotel offers a golf course, concierge service and a special menu on site. Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. Laundry service. Air Conditioning Balcony/Terrace (some) Coffeemaker (some) Daily Maid Service Fireplace (working). Again, we regret to hear about your negative experience, and appreciate you sharing your feedback with us.Warm regards,Vince ReyesExecutive Assistant Manager, Rooms. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. ft. private terrace and Jacuzzi. More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. Named Number Two Hotel in the Midwest region by the readers of Conde Nast Traveler (October). 2023 HSH Management Services Limited. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was so glorious to be here, it is difficult to explain. LAST MONTH I started telling the story surrounding the "Lady of the Lake.". All the sauces were on point and the plating was colorful and innovative. You can find berries in our Naturally Peninsula beverage menu item,Mixed Berry & Almond Shake. Trip Advisor named The Peninsula Chicago the #1 Top Luxury Hotel in the U.S. in their 2019 Travelers Choice Awards and U.S. News & World Report ranked The Peninsula Chicago #1 Hotel in Chicago and #2 in the United States in their Best Hotels 2019 rankings. The rooms are very comfortable. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. Full-Time. Manicure and pedicure room Yes, pets are typically allowed, but it's always best to call ahead to confirm. You can find chickpeas in our Naturally Peninsula lunch menu item,Saag & Tofu Chickpea Bread. I have stayed at the Peninsula in Paris and this one is no different in providing excellent service. 2023 HSH Management Services Limited. Naturally Peninsula Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the "Blue Zones". Are any cleaning services offered at The Peninsula Chicago? NEW ZEALAND. Basically, fluffed the pillows and left 2 drinking glasses on the night stand which we needed all day. The 4,000 sq. We all look forward to your return visit, hopefully again soon! In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Nutrition Center featuring Nespresso machine, exclusive Bernardaud china an complimentary coffee & tea Serandipian Member Agencies represent the finest in travel design. The pool area was not as nice as I was expecting it to be. Dear Julie U, Thank you for choosing The Peninsula Chicago and for your continued patronage. partners(at)serandipians.com. 1,245 reviews. Poolside breakfast and lunch are available from the room service menu before or after . Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. Taxes and fees that are shown are estimates only. Most Popular. What sets the peninsula apart is its extraordinary customer service. It was seriously the best hotel experience I have ever had anywhere. Claim your listing for free to respond to reviews, update your profile and much more. Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. more. Studio for stretching, exercise classes and yoga To serve justice they needed to know who this . Review tags are currently only available for English language reviews. Valet parking Wi-Fi: Free Wi-Fi. I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . I also had drinks at the Terrace Bar and the setting was lovely on a perfect Autumn day. 2019 Answer 1 of 4: Does anyone have the EPM Room Service Menu? View more property details, sales history and Zestimate data on Zillow. . Our Catering and Events team will work with you to plan events, designed to create experiences that are clean, flexible, safe and socially responsible. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Then, when I went to retrieve my car from valet the valet proceeded to to tell me a "small scratch" was on my car. The Peninsula needs to call them to do this over the phone and it will be done immediately.Call 6: Called front desk. The small touches for the boys like the cupcakes and cookies and the little bears were so cute.The downside is that a lot of the chargers and charging cords in the room did not work.The toilet area smelled like urine, however, they freshen the bathroom twice a day, it was definitely noticeable in the mornings. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. The Peninsula Chicago Select venue Learn how the Cvent Supplier Network works 108 East Superior Street at North Michigan Avenue Chicago, IL 60611-2508 View gallery (12) Overview Meeting Space Guest Rooms Nearby More Overview Chain The Peninsula Hotels Brand The Peninsula Hotels Built 2001 Renovated 2016 Total meeting space 15,973 sq. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Sweet potatoes are abundant in the Blue Zones, especially Okinawa, where both orange and purple sweet potatoes are consumed. Put on pause during the pandemic after a brief run, Air New Zealand's 16-hour flight to Auckland the only nonstop service from Chicago to New Zealand is back, on offer three . We are grateful you enjoyed the tasting menu and were pleased with the seasonal ingredients and innovative plating. The Peninsula Chicago: Excellent Stay and Service All Around - See 2,072 traveler reviews, 994 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. When I asked a question, they answered very fast and politely, so I was satisfied and I think the service of this hotel was very good. We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. Monday - Sunday, 6:00 am to 11:00 pm Full IRD menu. The service in the hotel restaurant was our only minor complaint. Partners are selected luxury travel and hospitality suppliers such as hotels and resorts, private villas, destination management companies, private yacht and jet operators and brokers, tourism boards and other exceptional experience or service providers. Involuntarily had to listen to many phone calls our neighbor had to take in the middle of the night. The Chef came out and spoke with many regulars in the dining room. The 0 sq. The Peninsula Chicago Hotel, set in Magnificent Mile district, 450 metres from the downtown Museum Of Contemporary Art Chicago, features a gym, a restaurant and a meeting room on site. Warm regards, Max SchroederHotel Manager, This is really a superb hotel. Monday - Friday 09h - 20h. On Friday and Saturday evenings, guests can indulge in the decadent chocolate buffet Chocolate at The Pen. For a truly traditional teatime, The Lobby serves Afternoon Tea, featuring extraordinary and rare teas from around the world and exquisite savory and sweet accompaniments. Each room includes a temperature and lighting control console and soaking tub in the private bathroom. We felt that every person we interacted. The pool and spa area are fantastic and we enjoyed using them for both days of our stay. For all its physical comfort, the Peninsula's service is its outstanding feature: you feel like you are on a great ocean liner, cared for by a staff with great manners and eagerness to meet your every need. The best part of staying at the Peninsula is definitely the staff. The pool has a menu and servers but we brought our own less obvious snacks and I bought some wine at Whole Foods that came in a carton thing so it was less obvious. There were a Nespresso coffee station and a fridge. The following day, I phoned the hotel and verbally confirmed that my note had been viewed by the staff. What are the most popular boutique hotels in . The first time we came on Mothers Day and they offered an amazing BRUNCH!!! Menu available upon request. MLS # 11715966 The Peninsula Suite, situated on the 18th floor of the hotel, offers stunning views of Lake Michigan and the Chicago skyline. Membership to The Spa is also available. The Peninsula Suite features a private 2,000 square foot terrace with spectacular skyline views. The hotel has designed a series of programming that encourages family participation, allowing guests to discover iconic features of the hotel and explore local Chicago attractions throughout their stay. Live music provides the perfect backdrop on weekends while guests enjoy delicious culinary creations. We hope to have the privilege of welcoming you back again when your travels bring you to Chicago.Warm regards,Maria Zec General Manager, This is the version of our website addressed to speakers of English in the United States. Concierge service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Small dogs allowed. The weather was great all the days it was closed and the concierge said they may open Friday, the day the weather was the worst. 2017 Travel + Leisure Worlds Best Awards :Best Hotel in Chicago. The service did not live up to it's reputation or 5 star rating. I booked my reservation direct on the website to avoid confusion, misunderstanding or other unforeseen complications. I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. Service was excellent. This is our 3rd time. Sorry, no it was not. The Peninsula prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. We are pleased that you enjoyed your stay with us, including the service provided by our staff. Explore More Chicago Dining Making sure everything was tidy. The staff has been consistently friendly and helpful and remembered preferences from one visit to the next. We hope to have the pleasure of welcoming you back again soon. I am glad I had the opportunity to speak with you in person yesterday regarding the matter, and that we were able to rectify the situation. The pool was not working, nor the ice rink. Really have no complaints and look forward to staying here again! The restaurant continues to receive rave reviews. We stayed for our anniversary and everything was perfect. This is a large hotel, as you would expect, but extremely stylish and with the first class service associated with the Peninsulas worldwide. What other staff at a hotel would go that far to accommodate guests? Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. Dining Experiences. . Named Number One Best Business Hotel in Chicago and Number Five in The US by the Business Travel Awards by Conde Nast Traveler readers (October). Yes, the hotel provides room service, ironing, laundry room and dry cleaning service. The Ultimate Harry Potter Experience in London, THE EDGE OF LUXURY TRAVEL HAUTE VILLEGIATURE GALLERY. Signature body therapies The Lobbyreceived a 3-Star rating, Excellent fromChicago Tribune(July). The natural light and warm colors combined with dark wood accents make it feel simultaneously airy and cozy. The maid and turndown service was a favorite and nice touch for this hotel. The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. Visit the website for prices. *The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. Shanghai Terracevoted #1 Chinese Restaurant in ChicagobyZagat Survey(June). Peninsula Academy program, offering unique, cultural and educational experiences We look forward to welcoming you back in the future! ft. The Penisula Hotel is very great. And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. Yes, guests have access to an indoor pool, a fitness center, and fitness classes during their stay. Thank you very much for choosing to stay with us. We loved the lobby and amenities. Service perfection. Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 I think my 5 yr old son would have enjoyed it had he been with us on this trip. Warm regards, Vince Reyes Hotel Manager, Curio Collection by Hilton Hotels in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Harold Washington Library State/Van Buren Station, Hotels near Soma Massage School Chicago, IL, Hotels near Illinois School of Health Careers, Hotels near The Institute for Clinical Social Work, Hotels near School of the Art Institute of Chicago. Taxes and fees that are shown are estimates only. Complimentary daily newspaper and access to Press Reader for 4,000+ digital international publications Half-Olympic-length indoor swimming pool A big reason we chose to stay here was to enjoy the ice skating rink and it was closed pretty much the entire week; no reason given. Guest laundry and dry cleaning The Peninsula Chicago received the Automobile Association of Americas Five Diamond Award for 2020 for the 18th consecutive year. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. A minimum age of 18 is required for access within the Spa and for treatments, with the exception of facials (minimum age of 16 is required) and nail services (no age minimum, but children under the age of 13 must be accompanied by an adult). Complimentary 24-hour use of the fitness facilities at The Peninsula Spa Peninsula Signature Massage - 60 Minutes. Menu-These are meals mainly served between 3 to 6 p.m. Dinner Menu- These are meals mainly served during dinnertime Room Service Menu- This entails meals served to clients in . Which popular attractions are close to The Peninsula Chicago? US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. I'd highly recommend. 24-hour access to fitness facility The location on magnificent mile is convenient. Period. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. While all the Blue Zones follow similar plant-based diets, learn more about local cuisine in each region below. I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. Tablet technology offering 11 languages Response - call Booking.com we cannot help you (15 minutes)Call 2: Called Booking.com - Response - super helpful let me call the hotel and see what we can do (38 minutes)Call 3: Called front desk. Peninsula_CH, General Manager at The Peninsula Chicago, responded to this review. Guests are encouraged to contribute a US$ 10 donation for children and US$ 20 for adults with 100% of the proceeds being donated to two Chicago childrens charities: Ann & Robert H. Luries Childrens Hospital and Hephzibah Childrens Association. Traditional Afternoon Tea at "The Pen" Chicago is served here - a large, beautiful, high ceilinged, airy room on the 5th floor, adjacent to the hotel's main lobby. I will be sure to pass on your note to the team. 108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645, Lock in the lowest price from these sites, Complimentary Breakfast for Two and Daily Valet Parking. Neiman's and Nordstrom are adjacent. Warm regards, Vince Reyes Hotel Manager. We were extremely disappointed to hear that you were not given the room you requested, even after discussing this with our staff. Or call Platinum Travel Service at 1-800-525-3355 to book this property and . The Peninsula Chicago: Chicago: Overnight Server - In Room Dining. Must see and check point for hangout at rooftop with 360 building view. Michigan avenue can get a little noisy so if you are sensitive to sound, I recommend bringing a Dear delaney84, Happy belated anniversary! Morgan and Gary at the Concierge desk had a way of suggesting out-of-the-way places that were unique, even to us, a couple who had worked downtown throughout our careers. Booking.com needs to call us back and modify the reservation. Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an Overnight Server to join our In-Room Dining food & beverage team to achieve the company's objectives and create a memorable guest experience. Yucatan Peninsula ; Quintana Roo ; Cancun ; Cancun Travel Forum; Search. They did not smile and acted more like a receptionist at a law firm than a 5 star hotel. Boasting 339 rooms and meals and toys for children, the business hotel is settled in the heart of the city. Stayed here before Christmas and although the hotel is beautiful, we were disappointed. Peninsula has always the best service, beds, food, rooms, staff, spa, amenities, location, room entertainment, A/C, bar choices, class and elegance. Our suite was excellent with a great view. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The turn down service was not worth it. For this, the hotel credits its strong links to both the local community and international heritage. The Peninsula Chicago, a classic 339-room Chicago hotel right on the Magnificent Mile, exudes elegance and luxury -- from the bright and welcoming interior decor, to the immaculate indoor pool and sunbathing terrace. Loading. 24-hour Room Service Thank you again. If you walk west away from mag mile its a nice little area. This is a really excellent hotel with standards of rooms and service that lead you to think you might be in HK! The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a magnificent classical style, including the 3,000 sq. Which room amenities are available at The Peninsula Chicago? The Lobby: With magnificent sunlight streaming through 20-foot floor-to-ceiling windows, The Lobby is an impressive dining destination, featuring all-day dining of contemporary American cuisine with an approachable dinner menu and a spectacular Sunday Brunch. When I looked at the vehicle, there is now thousands of dollars of damage into the car. Notes like yours lets our staff know that their service is appreciated. Other amenities. The Blue Zones consist of Okinawa, Japan; Ikaria, Greece; Sardinia, Italy; Nicoya Peninsula, Costa Rica; and Loma Linda, California. MLS # Vito & Nick's. Square-cut, cracker-crust pizza is trending hard in Chicago right now, but nothing beats the OGs at Vito & Nick's who are celebrating nearly . I re-iterated to the front desk clerk that the only thing I needed was quiet so I could properly sleep because I'd be going back and forth to the hospital. Nearly 1500 guests attended The Peninsula Chicagos 10th Anniversary Party. Rooms are spacious (1009 was excellent, with a living area, separate Wc, corridor and large fully equipped bath and shower) with comprehensive touch lighting. Gorgeous interiors with dramatic views and gracious, attentive service have earned make The Peninsula the premier venue for meetings and events amongst local and international industry leaders. I believe a staff member gave away my original intended room to a different patron. Adjacent to the hotels Shanghai Terrace restaurant and four stories above Michigan Avenue, with views of Chicagos iconic John Hancock building and the Magnificent Mile, the skating rink is open daily (based on availability) starting the weekend before Thanksgiving through January. Enjoy a traditional afternoon tea or an Asian afternoon tea with dim sum and cakes. Complimentary Coffee and Tea service via in room Nespresso machine . AmenitiesWe did not partake in the food services. Rooms are on the small side. 2342 W Adams St # 405, Chicago, IL 60612 is a condo unit listed for-sale at $460,000. Loved every second at this hotel. Very responsive aircon. Server - In Room Dining The Peninsula Chicago Chicago. They called my room to ask how my stay was. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ive never been treated so poorly, especially under such dire circumstances as at this Hongkong Shanghai Hotel. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The Peninsula Chicago Jobs Search by Keyword. I hope you will contact me directly at (312) 573 6520 or via e-mail at MaxSchroeder@peninsula.com. I am very sorry to read that you were unable to enjoy the Sky Rink during your stay with us, and for this I apologize. Were so impressed by the Peninsula that weve decided to return again in a few months! I look forward to speaking with you. I would love to speak with you directly regarding your experience, should you be open to it. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. Available to all guests of the hotel, Keys To The City offers unique perks to some of Chicagos best and most popular attractions. Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests. THE PENINSULA CHICAGO, 108 E SUPERIOR STREET, CHICAGO, IL 60611 +1 312 337 2888 view map pch@peninsula.com the peninsula chicago experience 360 Experience Far Eastern graciousness where it meets Midwestern hospitality Specialties: Shanghai Terrace serves Chinese cuisine highlighting contemporary interpretations of Shanghainese, Cantonese, and Sichuanese classics in a seductive setting reminiscent of a Shanghai supper club from the 1930's. The semi-private dining room, exquisitely appointed and spacious enough to accommodate up to 30 guests, can turn any event into a unique experience. Saturday, March 4, 2023 1:30am. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. . Rooms are on the small side. The Peninsula Chicago offers over 12,800 sq. Cancellation within 24 hours will incur a 100% charge. The Peninsula Chicago was the first Peninsula Hotel to create Peter Bear, a costumed bear who wears the classic Peter Bear uniform. The service in the hotel including the restaurants are just super. Concord, ON L4K 1K2, Canada. We are humbled by your kind feedback about your stay at The Peninsula Chicago. Personal Training sessions available We want to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Warm regards,Vincent PrioultResident Manager. We all look forward to welcoming you back again soon. We look forward to welcoming you back again in a few months. Bedside charging for all smart phones Cuisine Type International Hours 24 hours Enquiries +1 310 551 2888 All Day Breakfast Fruits & Cereals Sliced Seasonal Fruit 17 Assorted Seasonal Berries 19 Seasonal Fruit Plate 19 Window-side dining table for two For a hotel of this caliber, saying "it just happens" and "mistakes happen, we don't know who did it" is very frustrating. . I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. Love when a hotel has a doorbell at each, Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. With family, get a suite. I had a manicure while I was there and I was very happy with the service. Yes, dry cleaning and laundry service are offered to guests. Keys To The City program offers guests added benefits and exclusive access to Chicagos best attractions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What are some restaurants close to The Peninsula Chicago? The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a Review tags are currently only available for English language reviews. 2020 Understated elegance with staff that wants to help with any and all requests. more. I look forward to speaking with you.Regards, Max SchroederHotel Manager, This is the version of our website addressed to speakers of English in the United States. As a result of street noise, I was unable to get a single night's proper rest in a four night stay. No replenishment. We hope to have the pleasure of welcoming you back in the future! Air conditioned hotel. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. There are many great restaurants in the area, Dear kennethgenel, We are so glad to hear that you enjoyed your stay with us, our restaurants and location of the property. I was assured, once again, that I need not worry. Job Description. The 1,860 sq. At check-in, our staff will show you both how the tablets work. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. However, the hotel room service menu was also stripped down to a bare minimum on Christmas, and the only items we got were merely edible despite charging a premium. Tiffany's is right below the hotel. Warm regards, Vince Reyes Hotel Manager. Parties of four or more will incur a 100% charge if cancelled within 48 hours. I spent HOURS trying to fix this problem while my kids were playing at the Childrens Museum. Bespoke BMW house car, based on availability, for transport within several miles of the hotel To continue your Spa regime and experience at home, all products used in the treatments are available for purchase from the Spa Reception. /PRNewswire/ -- In a city renowned for forward-thinking design and architecture, The Peninsula Chicago continues this tradition with a comprehensive guest room. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. The Private Dining Room can accommodate parties up to 30 diners. iPads and other tech abounded, allowing me to tune into my UK radio station easily. The rooms are large and beautifully a minute ties to. Love all new decoration of main lobby, and room. Thank you for choosing to stay with us and for sharing your feedback! peninsula chicago room service menu. Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! Group Fitness classes, Treatments Tripadvisor performs checks on reviews. 2023 HSH Management Services Limited. Limited options available overnight. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. 720 South Michigan Avenue Chicago Illinois 60605 USA T: 1-312-922-4400 F: 1-312-294-6891 . The floor was dirty with something that looked like black specs that were sticking to my feet. I was so impressed at every turn and every interaction at this hotel. Child-friendly amenities, programs and activities Lock in the lowest price from these sites. but is still affiliated with the Pen. Hotel The Peninsula Chicago Chicago - 5 star hotel. Dining All-day dining is available in the lobby with special three-course prix fixe lunches, vegan and gluten-free menus, a fabulous Sunday Brunch and of course a . The Terrace is a favorite spot for Chicagoans and visitors to soak up the summer sun and warm night breezes while overlooking the Magnificent Mile. East meets Midwest at the 15,000-square-foot The Peninsula Spa Chicago, where down-to-earth hospitality complements a full range of Asian-inspired treatments. if you are here for the shopping, then this is the right spot. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. Please see our partners for more details. The Lobbyawarded a perfect 4-Star review byChicagomagazine(September).