Claim your listing for free to respond to reviews, update your profile and much more. Posted: February 18, 2023. For the prices that you pay here I would expect better treatment and service. If you book a room. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Book now at Old Hickory Steakhouse at The Gaylord Texan in Grapevine, TX. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Starts From $24 . Very Impressed with the way the staff handled the situation. 817-778-1000. Even with the provided outerwear, we recommend dressing warm for the occasion. I will state if you read my reviews you will know I hate large properties. Having a "great" time is subjective and having a "poor" time is also subjective to personality and "to each his/her own". We returned to our room after one drink. Price: WAY OVER PRICED - will speak more on this later. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The hotel really is beautiful & each worker we encountered was kind & helpful. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. Each time, the food was delicious and arrived in about 30-40 minutes. Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Featuring a 52-foot HD "big screen" and 50 flat screen televisions, we offer the perfect setting to watch a big game or catch up on the day's scores while enjoying the best burgers, BBQ, and brews . Escape Room in Grapevine, TX: Vital game details, editor's view, curated reviews, covid updates, FAQs and more. The most helpful contributions are detailed and help others make better decisions. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. Something went wrong please try again later. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? Stay in One of Our Atrium View Guest Rooms. Apply online instantly. After their trip, guests tell us about their stay. For the prices that you pay here I would expect better treatment and service. I was up every 2 hours from the noise! Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Please enter a valid email address. WiFi is available in the rooms and charges apply. I would definitely stay here again. This lets us know our reviews come from real guests like you. The onsite Texan Eats offers a variety of snacks and meals available for room delivery or pick-up. The hot water in the shower was a cold-hot-cold experience. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. Choose from two packages that include tickets to ICE! I live locally, but I booked for my wife's birthday with close friends. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Room service was excellent Review of Gaylord Texan Resort & Convention Center Reviewed June 11, 2019 via mobile I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Variety of snacks and meals available for room delivery or pick-up. Couples in particular like the location they rated it 9.1 for a two-person trip. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. (Think winter at the North Pole). The pool water was pleasantly warm! Price: The "ICE" exhibits were NOT included with your stay at the hotel, it is all extra. Simply incredible! Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. Room service was very fast and the food flavored to perfection. Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! From opening to closing time, we had a blast. Gaylord Texan Resort & Convention Center is an American hotel and convention center, opened in Grapevine, Texas 30 minutes from Dallas - Fort Worth, on April 4, 2004. Alexander, 3-night family . Dear Carla H, It was a pleasure hosting you and we appreciate the review. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. Apply online instantly. Prices are calculated as of 30/01/2023 based on a check-in date of 12/02/2023. Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Our varied suites offer comfortable sofas and ergonomic workstations, all with convenient access to superb dining and entertainment options within our hotel. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. I had a room with two double beds and an external balcony. Thank you again for your review. Gaylord Texan Resort & Convention Center 4-star family-friendly hotel connected to the convention centre You can look forward to a nightclub, a poolside bar and a terrace at Gaylord Texan Resort & Convention Center. Posting id: 820707248. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. I am a traveler. Marriott, please invest some money in maintenance! The employees were very friendly and helpful with any questions. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. Staff is wonderful and so very helpful. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,135 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive November 11, 2022 - January 1, 2023. Guest Rooms 1,814 Venue type Resort Ratings Northstar 4 AAA 4 Awards View Documents for Venue Awards Amenities Room features and guest services Calls (local) Calls (toll-free) Concierge services Laundry service Luggage storage Room service View (garden) Voicemail box Gaylord Texan Resort & Convention Center 1501 Gaylord Trl , Grapevine, Texas 76051 855-516-1090 Reserve Outstanding value on upcoming dates. Contributions should be appropriate for a global audience. A few days after checking out I learned that my credit card was incorrectly charged $150. The gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely different level of professionalism and friendliness. room2 Southampton is a place to live, not just stay for the night. Ideally, we'd publish every review we get, positive and negative. Washing their hands, talking, opening a jar (or something) in the bathroom. Thank you again for the review and we hope you will give us the opportunity to host you in the future. The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip. What are some of the property amenities at Gaylord Texan Resort & Convention Center? more. ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. In the event of an early departure, the property will charge you the full amount for your stay. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. Cancellation and prepayment policies vary according to accommodations type. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. They'll have to be paid for separately during your stay. Schedule Full-Time. It has 486,000 sq ft (45,200 m 2) of meeting space and 1,814 guest rooms. Event starts on Thursday, 6 April 2023 and happening at Gaylord Texan Hotel, Grapevine, TX. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. Then some shirts were left in the closet and their system of tagging lacked big time. Full-Time. I could not stop myself the pulled pork sandwich was the most scrumptious treat. Dear goodwimp, Thank you for taking the time to give us a review; we appreciate your honest feedback. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Best Luxury Hotels in Texas. Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center? I was able to pick my room in advance 2 days before arrival. Sign up and we'll send the best deals to you. The outdoor pool was very nice as was the indoor. more. Our parkas are available in all sizes, including children and infants, up to an adult 4XL. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Discover luxury in our two-bedroom Family Suites. Room types may vary. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . Loved the included amenities for the kids., The spacious rooms, value for my money. Special Rates/points Select . The rooms were comfortable and meeting facilities were modern and well kept. Riverwalk Cantina captures the charm of the San Antonio River walk in an open-air caf setting featuring a delightful Koi stocked waterway, festive architecture, and colorful vegetation. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . If you booked through us and want to leave a review, please sign in first. Schedule Full-Time. We've sent you an email so you can confirm your subscription. they credited us 100$ only, Dear Afitznii9, Thank you for taking the time to give us a review; we appreciate your honest feedback. Gaylord Texan Resort & Convention Center IMPORTANT DOCUMENTS Resort Map Dining Options Dining, Amenities & Event Schedules Purchase Event Tickets Key Facts Know Before You Go Check-in: 4:00 PM Check Out: 11:00 AM MORE INFORMATION Resort Fee/Amenities Daily resort fee of $26 plus tax REVIEW DETAILS Directions Located minutes from DFW Airport