Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Different programs have different pay structures. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. But what good is making your own schedule if you cant get a schedule? With Okta we're able to quickly deploy tools to new employees. Quickly assessing customer needs and providing sound solutions. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. You are paid the the talk/email minute when working so your pay for each day will vary. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. If there are system issues, you will not get paid. The sign-in URL is the web address you use in your desktop browser to access your company portal. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . . Is Liveops nation legit? We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Earning potential. From professional services to documentation, all via the latest industry blogs, we've got you covered. HSA and PPO Options National and Local Networks Retirement. Our Offices. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. about the agent experience and application. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Passwordless. But we were just relentless, and in one year we moved all of our workloads to the cloud. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. You can also manage cookies in your browser settings. We'd have had to build out a lot of infrastructure. Support. Help patients get the most out of treatment plans. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. fits your experience, personality, and preferences the best? Public Relations e-mail (press@liveops.com) Locations. Not sure which client opportunity (or opportunities!) The background check requires a $24.99 processing fee paid directly to our vendor. We use cookies to improve your experience on our website. Secure your consumer and SaaS apps, while creating optimized digital experiences. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Conducting inbound/outbound customer service calls. Copyright 2023 Liveops, Inc. All rights reserved. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. The cons are being able to work in your own home. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Developer Center. Hard to get in contact with managers for help. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Everyone else we spoke to claimed they were cloud-based but they weren't. Keep contractors happy with accurate payments on time, every time. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Login to know the status of the ticket. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Reach out to us. GROW YOUR BUSINESS Learn More. Submit an application for an available virtual contact center opportunity. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Use your email address or username and password to sign into your WebCE learning center account. Guide customers through the claims process. Browse case studies, customer service tips and other helpful resources for enterprises. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Universal Login. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Enjoy the freedom and flexibility of being your own boss. Enterprise Solutions. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Pros. Want to give someone something unique this holiday season? Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Thats up to you. Join the revolution of the modern contact center! Log in. Independent Contractor This is critical, says Huckabay. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. And, no calls equals no pay. Love the flexibility of the jobs, but wish training was paid. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Remote work is undeniably popular and LiveOps offers that. Be a superhero sales agent with great earning potential. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. The freedom of an entrepreneur. Life doesnt always run on a schedule. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Copyright 2023 Okta. (sales@liveops.com) Press & Media. Sell top insurance coverage to warm leads (license required). Flexibility. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. You dont have to do anything else.. Some clients also pay commissions. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Login - LiveOps Inc. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. GM Regional Customer Care Operations, major utility. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Agent Login Username / Email Forgot password? Read more. Liveops Nation Login. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. You don't necessarily have calls every . Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. management. I like feeling like Im helping people all from the comfort of home. Looks like you have Javascript turned off! Come on board! To accept cookies continue browsing as normal. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Password Remember me Or, sign in using: Knowledge Base. Have additional questions about applying? When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Find ready-to-work contractors where and when you need them. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. View our background requirements here. Companies across a variety of industries trust Liveops to provide virtual contact center services. Forgot your password? Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Remember me. Were all looking at the same data one version of truth consolidated in a single repository. Copyright 2023 Liveops, Inc. All rights reserved. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Get Directions McAfee and Norton were almost a tie but by far the most popular amongst agents. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Provide support to users of top tax software providers. Onboarding employees has become much more efficient. You can also manage cookies in your browser settings. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Want to become an Independent Liveops Agent. First, check out our frequently asked questions about the agent experience and application process. Apply now and a member of our team will work quickly to review . Intelligent Earning potential. Then, this is the place where you can find some sources which provide detailed information. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Actual earnings may vary depending on client opportunity and support required. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. I still love it., I strongly recommend not working for this company. No problem. Mobile first. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Still have questions? The amount of paper eliminated alone was a huge benefit. We couldnt have done it without Openforce. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Across the country. Enjoy the freedom of being your own boss. Okta was leaps and bounds ahead of all the other providers, says Myers. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. The only downside is a lot of training without pay. Find top links about Liveops Nation Login along with social links, FAQs, and more. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Username or Email Password. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Work from home. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Sign in. ; The user selects the Duo Security option. Flexibility. Heres a direct link to where you can sign up. process. You get to dictate when and how often you commit to providing services. Connect contractors to affordable commercial insurances. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. By Veronicas pandemic story is unfortunately all too common. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Check the Eligibility requirements and make sure were currently accepting applications in your state. It was as simple as they said, adds Myers. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Client opportunities may have additional requirements, including expanded client-specific certification. Press & Media. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. When someone leaves, they're deactivated. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Build a thriving work-at-home business providing remote customer service for top brands. Status. Consider holiday gift experiences. I don't mind the extra training if they had compensation for it. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Browse case studies, customer service tips and other helpful resources for enterprises. Remember me. I wish there was some type of base pay. Improving Peoples Lives. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops SWA Array Overview This app integration supports Single Sign-On. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Unlimited Flex Vacation New Parent Leave Protection. No problem. The integrations looked complex. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. The typical military family moves every two or three years. Check the Eligibility requirements and make sure were currently accepting applications in your state. Connect and protect your employees, contractors, and business partners with Identity-powered security. Copyright 2023 Liveops, Inc. All rights reserved. Liveops is a legitimate company. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. It changed what we focus on as IT, he says. If you are looking for Liveops Agent Portal Okta? Independent Contractor management Ditch the paperwork and endless manual tasks. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Submit an application for an available virtual contact center opportunity. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Avoid Recruiting Scams Be the customer care voice of top brands, providing best-in-class service. Then Liveops is looking for you! Login. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Please update your browser to the latest version on or before July 31, 2020. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Set your own schedule to work around your life. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Go Further; Marketplace. Best of Antivirus Software. Sign an Independent Contractor Agreement. Earning potential. Freedom. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. A wide array of jobs -- many of them well-paid -- don't require a degree.. Login. We would like to show you a description here but the site won't allow us. I still love it., You make your own schedule. Organizations. As a lot of people in the company say: it just works. Assist customers with orders, questions, and returns. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Rather, you are self-employed meaning you work for yourself, or your business. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Whats it like to be self-employed and provide virtual contact center services? Forgot password? Their consistency, professionalism and customer service are unparalleled in the industry. Or you do, but sit & sit with few to no calls? Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. This was a tight category! Earning potential. Learn about Liveops Enterprise Solutions Click Here . *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Copyright 2023 Liveops, Inc. All rights reserved. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? If you have not created a ticket yet then you would need to register or create a new ticket to begin. Or, if, No college? This means you can choose when, where, and how often to work! On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Existing Duo Security enrollments. Login to track your existing support requests. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Companies across a variety of industries trust Liveops to provide virtual contact center services. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Group Linking Link Okta groups to existing groups in the application. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Liveops Okta. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Liveops exists to improve people's lives, and . Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership.