axs transfer tickets not showing up axs transfer tickets not showing up

Select the tickets to transfer and enter the recipient's information. All Rights Reserved. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. On the review page, click the Transfer button to send the tickets. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Press question mark to learn the rest of the keyboard shortcuts. Then when it sells and you are paid, you transfer it using the app. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. 2023 Crypto.com Arena. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. You will enter your community username and new password and done! I was never able to get ahold of SH again. There is no fee for transferring seats and you are allowed unlimited transfers. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I have a problem with AXS Tickets Are you having issues? You've been successfully subscribed - thanks! How will I know if my transfer was successful? Also, to make it even more . Easy! This will help to ensure that you are ready for your event in no time! The tickets will be delivered to the buyer automatically. You may also review your transfers and purchase history at AXS.com. Here's how it works: Click the Transfer button next to the event in your AXS account. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. When your tickets sell, youll receive an email informing you of the sale. AXS handles payment and delivery so buyers and sellers never interact with each other. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Show the tickets on your phone for everyone in your group. Help us improve this article with your feedback. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. After logging into the app, verify the tickets are available in the app. Theyll also need to get the AXS app. [deleted] 1 yr. ago. Tickets Not Showing Up In AXS Hello! The Fox Theater Foundation. may not be valid. How far in advance can I access my tickets? You also have the option of transferring and listing your tickets for sale prior to the event. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. i had the exact same problem. They assured me that the tickets would be transfered once they got ahold of the seller. Even if you call within 48 hours of your event, you will probably get no help at all. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your Privacy Choices | The event staff will scan this digital barcode to let you and your party into the event. Select the tickets to sell, and then set your price and selling options. It depends. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. We are changing the way you register and sign-in to the StubHub Community. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Click the Sell button next to the event in your AXS Account. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Can I still use a ticket after I have transferred or shared it with someone else? Remember, your friends can always transfer tickets back to you. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. We bought the tickets through AXS and we have no clue how to sell or transfer them. Transfer tickets to friends (for select events). If available, youll see the option to get tickets with AXS Official Resale on the event page. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Bought ticket and then they weren't available from the seller. Click the Sell button next to the event in your AXS Account. Why did the venue decide to use AXS Mobile ID? Was wondering if you had any update on how yours is going? If you already have an AXS account, the tickets will be transferred to your account automatically. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Click the Transfer button next to the event in your AXS account. From everyone at Vivid Seats, we hope you enjoy your event! The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Your tickets will no longer be listed for others to buy. When fans have tickets they cant use, they list them for other fans to buy. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Click yes, retract now.And youre done! This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Your guests will need to create an AXS account to receive tickets. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. After completing the account information, you may buy, sell or manage any seats in your account. I purchased tickets for a concert back in February. Can seats be transferred to someone who doesnt have an AXS account? it never happened. Select the tickets to transfer and enter the recipient's information. I tried calling axs.nobody was home. totally rinky dink. Hey guys, I just joined this group so if this isnt allowed lmk. Danielle is the author of this solution article. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. There has to be some way, right. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. i will not book anything on stub hub as a result. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). On the review page, click the Transfer button to send the tickets. I had flown from TX to NY for this show with my friend. Please help. Transferring Tickets. Yep! On the Review page, click the List Tickets button to finish. Yes Most mobile transfer tickets will not be immediately available. The game is in 36 hours. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Follow the steps below to access the tickets: Did you find it helpful? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Theyll just have to create an AXS account to claim their tickets. Sorry we couldn't be helpful. Present the scannable QR code at the door for entry to Toyota Center. What is AXS Official Resale and where do the tickets come from? Cookie Notice Do you know what number you used to contact AXS? The concert is tomorrow. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Never. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS handles payment and delivery so buyers and sellers never interact with each other. There is no fee for transferring seats and you are allowed unlimited transfers. Try to contact them on their Twitter account. Now we just want to get rid of them ugh. Open the App and sign in to see your tickets. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Anyone have success getting something similar resolved day of show? Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. Select the tickets to transfer and enter the recipient's information. and our Your guests will need to create an AXS account to receive tickets. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Yes No Still Need Help? According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. The Rockets App is free to download and available in the App Store or the Google Play Store. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. SOLD TICKETS VIA AXS. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. You will enter your community username and new password and done! Stub hub sent my hockey tickets for a las vegas game to axs. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. If they already have an AXS account set up the tickets will go in their account automatically. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. On the review page, click the Transfer button to send the tickets. Show was postponed from June 2020 to July 2021 due to covid. They said they would get in contact with the seller and have the tickets transferred over. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. For more information, please see our Bought tickets for a group? Terms of Service | Click the Transfer button next to the event in your AXS account. Is there any way to get any assistance? After the switch, you will enter the email address you use to access the community in order to reset your password. This will bring you to the page to confirm the correct email associated with the order. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Click the 'Transfer' button and your guest will receive a notification via . Tix originally purchased Spring 2020, was postponed until today 7/31/21. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). If you see a Sell button next to your tickets in your account, you can sell them! Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Privacy Policy. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. The gig has not been cancelled we just chose not to go. | AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. and need to send them to a friend, transfer the tickets through your AXS account. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Here we are. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. If they already have an AXS account set up the tickets will go in their account automatically. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Does anyone know how to do it through axs?? Bought tickets for a group? Third-Party Resale Tickets: Everything You Need to Know. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. For more information, please see our AXS tickets are delivered to AXS accounts within 24-48 hours of the event . We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Sign into your AXS Account and click Listings. What are my options here? When listing tickets, you decide how long your listing will be available for others to buy. Flew in for this show. When its time for the event, they can open the app to show their tickets on their phone. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Select the tickets to transfer and enter the recipients information. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Just follow the simple steps to make the tickets officially yours. Many fans find it best to TRANSFER the seats to their guests prior to the event. Manage Cookie Preferences No. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Thanks! We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. AXS Mobile ID allows you to manage . Many fans find it best to TRANSFER the seats to their guests prior to the event. Updated a few days later TL;DR: Call the merchant that issued the tickets. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. When I buy tickets, do I have to deal with the seller? AXS Mobile ID allows for convenience, flexibility and security. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Why did the venue decide to use AXS Mobile ID? If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. If your friend already has an AXS account, the tickets will be transferred instantaneously. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. You may also review your transfers and purchase history at AXS.com. What if my guests arrive at different times? | Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Use the same email you use on StubHub. When listing tickets, you decide how long your listing will be available for others to buy. After that, the tickets will be theirs to use with the AXS app. Review listing information and choose Credit Card for payout. Open the App and sign in to see your tickets. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Official Tickets and Your Source for Live Entertainment | AXS.com Lindsay is the author of this solution article. Flew in for this show. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics To view your AXS Mobile ID tickets click on your initials in the middle. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Open the AXS app Sign in or create an AXS account. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Enjoy the event! Tap View to access the barcode and scan in for entry. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. StubHub told me to call AXS and let them know this was due to the show being postponed. All Rights Reserved. Your tickets will no longer be listed for others to buy. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. It got postponed and now we all cant go. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Here we are. may not be valid. If you already have an AXS account, the tickets will be transferred to your account automatically. Before following any of the steps below, make sure you download the Official Houston Rockets App! Go into the app, look at the ticket. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Can seats be transferred to someone who doesnt have an AXS account? Press J to jump to the feed. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Did you find it helpful? No, tickets must be scanned through the Rockets App or the AXS App. Article. Nope. Its up to you! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Step 1: Download and Login into MLB Ballpark App. i spent the next 2 hours trying to get the axs app to work and get my tickets. Create an account to follow your favorite communities and start taking part in conversations. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub).